Frequently Asked Questions…
What to expect?
Old Duninald House is surrounded by gardens and bushland, within Duninald – a 500-acre working farm. As part of the authentic farm experience, you may hear the sounds of farm life – cows mooing, and vehicles moving around.
As part of the authentic Australian experience, you may encounter insects and other creatures during your stay. It is recommended that you wear covered shoes when you walk in the wood.
Our water is rainwater collected from the roof. It may look a little different to city water, but it is fully filtered and safe to use.
House Rules and Safety Information.
- No Children (Toddlers to 6 years):
For safety reasons, we are unable to host young children (toddlers to 6 years old – babies are fine), unless by special request. The property has electric fences and a nearby billabong, which can be hazardous for little ones. -
No Pets:
Unfortunately, we cannot accommodate pets. As this is a working farm, we want to ensure the safety of your animals and our livestock. -
No Smoking Inside:
Our house is strictly smoke-free. Thank you for respecting this policy. -
Fire Safety:
If fire restrictions are in place, we ask all guests to strictly observe them. During these times, barbeques are not permitted.
What are the check-in and check-out times?
Check-in is any time after 2 PM.
Check-out is by 11 AM.
Is there a minimum booking period?
Yes our minimum booking period is for 2 nights.
How do I book?
Please book directly through Airbnb, Stayz or Booking.com via our BOOK NOW page.
Who can book?
We accept bookings from responsible adults aged 25 and over.
While we appreciate your interest, we’re unable to accept schoolies, parties, or full wedding event bookings.
However, we’re delighted to host wedding party members or guests attending local weddings. Our house is a beautiful, peaceful place for brides, grooms, and attendants to prepare for their special day – we simply ask that all celebrations take place off-site.
Is there a cancellation policy ?
Yes
-
If you cancel 29 days or more before your arrival date, you will receive a 100% refund.
-
If you cancel between 28 and 15 days before arrival, you will receive a 50% refund — unless we are able to rebook the accommodation in full.
-
If you cancel within 14 days of your arrival date, no refund will apply and the full booking amount will be payable.
Housekeeping
Fresh linens, pillows, bedding, and towels are provided for all guests upon arrival. Please ask Julia if you need additional pillows to towels. Note, there is no daily housekeeping service. For longer stays, housekeeping can be arranged for an additional cost.
Guest Feedback
